Art of Starting Sales Conversations

• Develop Communication Skills to Start Sales Conversation
• Understand Impact of Casual Conversation in Sales
• Know the Essentials of Conversation Making
• Understand the Importance of Creating “The Moments” in Daily Interactions
• Develop Elevator Sales Conversation

Ng Ping Ping is a powerful coach who helps companies and their personnel grow in their professional and personal journey. Charismatic and enthusiastic, she is a one of a kind trainer. Her unique blend of theory, married with experiential dimensions provide more than a cognitive learning process.

Ping Ping  uses her broad experience gained through various roles in multinational companies in all her training sessions. She has had exposure in client relationship management, service quality, branding/marketing from the leadership roles she has held in the past.

With intensive hands on experience in operations and merchandising for the fashion and retail industry of leading  brands, she have been trained to have a keen eye for detail. Her clientele hails from countries across the globe, cutting across the width of the whole social strata rung. Having worked and lived in many countries, she has kept up to date with the different trends and cultures in different markets and is easily adaptable to train different groups.

The key areas she  trains  includes Communication, Sales,  Branding & Marketing, Negotiation Skills, Customer Service, and Self-Empowerment issues.

Her  natural charisma, ability to captivate and keep her audience focused is a key factor for the exceptional results she attains consistently.

From her years of work experience she is able to bring direct relevance to the classroom experience.

A firm believer in lifelong learning she applies current methodologies of learning in the training programs that she conducts.

Ping Ping graduated with Bachelors of Commerce, specialising in  Banking, Finance and Management from Murdoch University, Western Australia. She is currently an associate trainer with the Centre For Communication And Sales Training Pte Ltd.

Gael Leeis a corporate trainer, educator, copywriter and small business owner who specialises in business communication topics. In her multiple roles, she has had the opportunity to meet many different types of people and communicate with people at all levels, from tertiary students, to civil service officers, managers, directors and CEOs.

In her former career as a book editor she has successfully struck conversations with authors as diverse as an anthropologist traipsing the jungles of the Irian Jaya to a well-known investment guru. Importantly, her rapport and conversational skills have helped her strike a number of important business deals. In her roles as educator and trainer, she has built numerous business relationships that have enabled her to lecture at various tertiary institutions and conduct corporate training at a number of public seminars as well as to direct clients.

Gael holds a Masters of Arts Degree (Language Studies) awarded by the National University of Singapore. As a corporate trainer, her workshops include those on Copywriting for Marketing Materials, Writing for Publications, Writing for Social Media, Effective Pronunciation and Speech, Personal Branding, Handling Written Complaints and Contemporary Business Writing. Her corporate training clients include government agencies and private associations.