Enhancing EQ with Body Language
by Michael Lum
Why You Should Attend This Course
Emotional intelligence (EQ) is undeniable in leadership. Your awareness and ability to manage your emotions and that of others, are recognized one of the strongest contributors of workplace performance. Research shows that 90 percent of top performers are high in emotional intelligence.
You need to build your emotional intelligence in order to bring out the best and cultivate high-performing teams. While IQ cannot be altered, EQ can be developed. How then can you develop your EQ further?
Body language intelligence alleviates your height of consciousness in your own and others’ body signals. Awareness of your own body language improves your self-esteem and capitalizes your strengths. Reading others like a book provides you an unfair advantage in social awareness of others. Armed with this hidden knowledge, you can respond wisely and empathically.
Body language is a nonverbal communication in which physical behavior express and convey information. They include facial expressions, body posture, gestures and eye movement. Marrying EQ with body language intelligence will make you a force to be reckon with.
At the end of the two-day interactive workshop, participants will
- Understand and apply EQ and the six emotions
- Understand body languages
- Manage and respond to others in an emotionally intelligent manner
1. Introduction
- What is Emotional Intelligence?
- Five components of EQ
- Six basic emotions
2. Body Languages
- What are body languages?
- Body language congruency
- Application in context
3. Body Languages
- Different type of body languages
4. Micro-Expressions
- How to detect micro-expressions
- Difference between micro-expressions and conversational signals
- Responding to micro-expressions
5. Spotting a Liar
- Observing facial expressions
- Changing the conversation
- Asking the relevant questions
For executives who desire to raise their EQ through observation of body languages in others and learning how to respond in a meaningful way.
Michael Lum holds a Bachelor of Accountancy from National University of Singapore and a Master of Commerce from the University of New South Wales, Sydney. To hone in his skills, he pursued a Graduate Diploma (Training and Development) from Civil Service College. Presently, he is completing a Master in Professional Education (Training and Development) in Nanyang Technological University.
For the last 20 years Michael has been speaking in various management topics both in Singapore and in the region. Michael is also an associate faculty with Singapore University of Social Sciences and UPH Indonesia where he teaches Strategic Management and Negotiation Strategies.
He is an associate trainer with Nanyang Technological University, Institute of Chartered Accountants and Centre for Behavioral Studies. He was also an associate trainer with National University of Singapore Extension for 17 years.
Michael is a certified trainer with American Board of NLP (Neuro-linguistics Programming), American Management Association International trainer, Louis Allen Leadership Program, Body Language Micro-Expressions and HRDF in Malaysia. An Associate Certified Coach with International Coaching Federation, he is also an IACT stress management consultant, NGH hypnotherapist, Laughter Yoga instructor, Distinguished Toastmaster and a 6 Seconds EQ trainer. He is a member of Global Speakers Federation.
A wordsmith in his spare time, Michael is the bestselling author of “I Once Wore Diapers”, “Who Broke My Rice Bowl?”, “From Beggars to Millionaires” and “Make the World Your Oyster!”. The first book is translated into 4 languages. He is a regular contributor in management to Recruit, Straits Times.
In recognition of his selfless social contribution for his free workshops amongst mid-life retrenched workers and singles, he was awarded ABC True Hero 2003, a social enterprise award pioneered by ABC Stout. Michael is interviewed regularly by the press, radio and TV for his work.
Stephen C. Lundin, PhD, author of 5 million copy best-selling FISH! describes “Michael as a consummate storyteller. He is passionate about his work and the role of stories as teaching tools.”
Dr Marshall Goldsmith, No: 1 Coach in the world, testifies “Michael is empathetic and purposeful trainer who causes attitudinal changes in his workshops. He places a sand in your oyster, irritates and transform you to a pearl.”
Dates
16 – 17 Sep 2021
Course Fee
S$805.00
The class offers in-class or virtual learning
- Time: 9am – 5pm
- MIS Member enjoy 10% Discount
- Register for 8 or more participants to enjoy 10% Group Discount