Understanding, Managing & Complying Your Obligations under Personal Data Protection Framework (PDPA)

The Must Have Personal Data Protection Checklist for Organisations:

The operations of business, companies and organisations must ensure compliance under the recent Personal Data Protection laws (PDPA). In the light of the new data protection framework, businesses need to deal and manage effectively their data management on the use, collection and disclosur

  • This 1-day course will focus on the main data protection principles and also highlight the important features of the new PDPA laws with useful practical tips.

    Participants will be guided by a walk-through approach to see a typical life cycle of the personal data processed in an organization from the collection, storage and use of personal data. To enhance the learning experience, there will be quizes and also several case scenarios for analysis and discussion.


    Programme Highlights:

    –         Scope of PDPA

    –         How PDPA is enforced

    –         Understand th epriicples of Data Protection

    –         How to be PDPA compliant

    –         How, why and what to Personal Data Disclosure

    –         Individual rights under PDPA

    –         Know your data protection obligations

Seminar Topics


1. What is the Scope of PDPA?

  • Main Features of PDPA

  • Types of Personal Data covered by PDPA

  • Types of Organisations who must comply with PDPA

  • Excluded Personal Data and Excluded Organisations

  • How is PDPA enforced?

    • Functions and Powers of PDPC

    • Enforcement Actions upon Entering Premises

    • Penalties

    • Right of Private Action

    • Liability of Employers, Companies, Directors etc

  • Steps to take to be PDPA compliance

  • What about Data Intermediary?

  • What’s the position in PDPA on existing data?

  • Quiz test


2. Learn the Principles of Data Protection

  • Consent Principle

    • Express Consent

    • Withdrawal of Consent

  • Purpose Limitation Principle

  • Notification Principle

  • Access and Correction Principle

  • Accuracy Principle

  • Protection Principle

  • Retention Limitation Principle

  • Transfer Limitation Principle

  • Openness Principle

  • Accountability Principle

  • Quiz and case-studies


3. How to be PDPA Compliant on Data Collection?

  • Purpose for Collecting Personal Data

  • How to give Reasonable Notice of your Purpose

  • What Personal Data you are Collecting?

    • identify purpose for collecting personal data?

    • need to obtain consent?

    • collect from authorized organisations?

  • Publicly Available Data

  • Managing Employment Relationship

  • Asset Business Transactions

  • Review Privacy Notice

  • Quiz and case-scenario analysis


4. How to Use Personal Data under PDPA Compliance?

  • What uses are allowed?

  • PDPA Exceptions to Consent Requirements for Data Use

  • Use of Anonymised Data without Consent


5. How to Disclose Personal Data and be PDPA Compliant?

  • Why Disclose Personal Data?

  • What Personal Data have to be Disclosed?

  • How should Personal Data be Disclosed?

  • To Whom can Personal Data be Disclosed?

  • Under what circumstances can Personal Data be Disclosed without Consent?

  • What are the Exceptions to Consent Requirements for Data Disclosure?

  • Disclosing Personal Data to a Data Intermediary who Processes Data on your Behalf?

  • Transferring Personal Data outside Singapore?

  • Quiz and case scenario analysis


6. What Rights does Individual has under PDPA?

  • What are the legal obligations of organisations under PDPA laws?

  • Safeguarding Personal Data

  • Right of Access to Personal Data and Exception

  • Right to Correction of Error / Omission in Personal Data and Exceptions

  • Quiz

  • Personal Data held by Data Intermediary?

  • Data Accuracy

    • Data Protection and Security

    • Which Employee authorized to handle Personal Data?

    • Staff Training on Data Protection Policies

    • Keep Information Secure and Confidential

    • Restrict Photocopying Confidential Documents

    • Control Access to Documents

    • Computer Security Software

    • Manage Data Security Breaches

    • Data Retention Limitation


7. Data Protection Obligations

  • Marketing Messages

  • Do not Call Provisions

  • Quiz and case-study

  • Step by Step Guide before sending Marketing Messages

    • Check Do Not Call Register

    • Provide Contact Information to identify Sender of Message

    • Ensure Calling Line Identity of Sender is not Concealed

  • Online Privacy Notices

  • Internet Protocol Addresses

  • Data Security Issues

  • Managing Employee Data

    • Using and Disclosing Employee Data

    • Securing Employee Data

    • Monitoring Employee’s activities

    • Access and Correction Rights

Organisations, business owners and company managers & executives whether in strategic planning or in day-to-day operations whose duty to ensure PDPA compliance

Prof Catherine Tay Swee Kian has more than 38 years of experience lecturing law as Associate professor at the National University of Singapore (NUS) Business School, Department of Strategy & Business Policy. She is a Barrister-at-law from Lincoln’s Inn, United Kingdom. Prof Tay is also an Advocate & Solicitor of the Supreme Court of Singapore and an author of several law books including her best seller books on Contract Law and Director Duties & Corporate Governance.

Prof Tay studied law at Queen Mary College, University of London and graduated with an honours degree in Bachelor of Laws and a degree in Master of Laws, in which she specialised in Company, Shipping, Insurance and Marine Insurance laws. She was called to the English Bar by Lincoln’s Inn in 1978. She did her pupillage under the Honourable Lady Mary Hogg in London and returned to Singapore in the law firm of Rodyk & Davidson. She won the Aw Boon Haw and Aw Boon Par Memorial Prize for the overall best student in 1980 during her postgraduate practical law course in Singapore. She was called to the Singapore Bar in 1980.

Prof Tay was on the Board of Overseas Editors for the (United Kingdom) Journal of Financial Crime, an official publication of the Cambridge International Symposium on Economic Crime. She has presented numerous papers at many conferences and seminars on Business Law, Medical Law & Ethics, Company and Insolvency Laws both overseas and in Singapore. Prof Tay is an examiner on law subjects for a number of professional bodies in Singapore and overseas. She was the external examiner on medical law ethics at the Hong Kong University, Law Faculty (2007-2008).

Prof Tay conducts in-house customised corporate programmes and seminars / workshops for commercial firms, banks, hotels, hospitals, statutory boards and companies, clubs and associations on topics such as contract management; corporate governance in both public and private sectors including public-private partnership contracts; tender bids bidding in procurement contracts; service level agreements and tenancy agreements. For over 4 years annually, she was the Programme Director, for a Singapore-Commonwealth Third Country Training Programme, Singapore- Commonwealth Advance Seminar for Chief Executives 28 May – 7 June 2008, jointly sponsored by Ministry of Foreign Affairs and the Commonwealth Fund for Technical Co-operation Commonwealth Secretariat London, United Kingdom at Training Institution – National University of Singapore Business School.

Prof Tay received her 38 years Long Service Award from the Marketing Institute of Singapore (MIS) on 2 November 2019. She was awarded the top trainer in MIS.

Prof Tay was a Visiting Consultant and adjunct lecturer at the Institute of System Science, NUS for over 16 years lecturing IT outsourcing contracts, intellectual property and contract law. She gave lectures in Industrial Relations and Labour laws at the Ong Teng Cheong Institute of Labour Studies for over 12 years on labour laws in industrial relations. She was the local teaching affiliate lecturing business law for Adelaide University, Australia.

Prof Tay lectures on “The Legislature, Policy Formulation & Implementation for Good Governance” to Ministers from Nigeria, Kaduna State Legislators” on 16-18 April 2018 at Singapore 2018 Capacity Building Retreat at Singapore Institute of Management (SIM) Professional Development. She also lectures on “Leadership & Governance” to Legislators from Kenya, 21-22 May 2018 at SIM Professional Development. She also lectures Public-Private Partnerships (PPP contracts) and joint ventures to global audience. She gave lectures several times on Corporate Governance to bankers from Uzbekistan.

Prof Tay is currently a member of the National Healthcare Group Institutional Review Board (IRB) of Domain Specific Review Board tasked to review the scientific and ethical aspects of research protocols since 2002. She received her 15 Long Service Award from NHG IRB in 2018. She is also currently a member of the Centralised Institutional Review Board (IRB), Singapore Health Services Pte Ltd tasked to review clinical protocols for human subject experimentation. She was a member of the panel for lay persons for the National Transplant Ethics Committee, Ministry of Health in 2009- 2011.

Prof Tay is the Honourable Legal Advisor for Singapore Optometric Association, as well as for the Singapore Institute of Engineering Technologists. She has lectured in executive training courses at the NUS Extension in professional and business management law courses for over 34 years. She has supervised medical students in electives onMedical ethics & law at the NUS Yong Loo Lin School of Medicine, and also for University of Manchester at Singapore Polytechnic. She also lectured nursing students in nursing law and ethics at the NUS Alice School of Nursing as well as in Nanyang Polytechnic. She has lectured medical law and biomedical ethics in the NUS Faculty of Dentistry for more than 15 years.


19 Aug 2021
15 Dec 2021



* The class offers in-class or virtual learning
  • Skillsfutre Credit eligible

  • Time: 9 am – 5 pm

  • MIS Member enjoy 10% Discount

  • Register for 8 or more participants to enjoy 10% Group Discount