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Workplace Safety Health & Work Injury Compensation laws including related criminal & civil liabilities by Lee Kwok Weng Register Now Enquire IntroductionObjectiveLearning OutcomesCourse OutlineTarget AudienceTrainer Profile Why You Should Attend This Course...
All Courses, Service Excellence, Virtual Learning
Service Recovery Strategies by Samantha Sim Register Now Enquire IntroductionLearning OutcomesCourse OutlineTarget AudienceTrainer Profile Why You Should Attend This Course Many organisations have customer satisfaction as a key performance target. It is practically...
All Courses, Service Excellence, Virtual Learning
Managing Difficult Customers by Samantha Sim Register Now Enquire IntroductionLearning OutcomesCourse OutlineTarget AudienceTrainer Profile Why You Should Attend This Course As service providers, we sometime find ourselves facing or handling “difficult...
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Managing Customer Expectations for Frontline Professionals by Ng Ping Ping / Yvonne Wu Register Now Enquire IntroductionLearning OutcomesCourse OutlineTarget AudienceTrainer Profile Why You Should Attend This Course For any business to thrive in a competitive and...
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Managing Customer Complaints & Feedback – Writing with Empathy & Tact by Samantha Sim *SDF-Approved Register Now Enquire IntroductionLearning OutcomesCourse OutlineTarget AudienceTrainer Profile Why You Should Attend This Course Behind every customer’s...
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Effective Telephone Techniques to Engage & Influence Customers by Ng Ping Ping / Yvonne Wu *SDF-Approved Register Now Enquire IntroductionLearning OutcomesCourse OutlineTarget AudienceTrainer Profile Why You Should Attend This Course The telephone is the key mode...
